Privacy policy

Privacy Policy – Liora Mae
This Privacy Policy describes how Loira Mae ("the Site", "we", "our", or "us") collects, uses, and shares your personal information when you visit lioramae.com (the "Site"), use our services, make a purchase, or otherwise interact with us (collectively, the "Services"). In this Privacy Policy, "you" and "your" refer to any user of our Services, including customers, visitors, and any other individuals whose information we handle.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we make updates, we will post the revised policy on the Site, update the “Last Updated” date, and take any other steps required by law.

How We Collect and Use Your Personal Information
We collect personal information to provide and improve our Services. The type of information we collect depends on how you interact with us. We may use your information to communicate with you, fulfill your orders, improve our Services, comply with legal obligations, enforce our Terms of Service, and protect our rights and users.

Personal Information We Collect
Information You Provide Directly

This may include:

  • Contact information — such as your name, billing/shipping address, email address, and phone number.
  • Order information — including payment status, shipping details, and purchase history.
  • Account information — such as username, password, and login details (if you create an account).
  • Customer support information — such as messages or inquiries you send to us.

Some features require you to provide certain information. If you choose not to provide it, some parts of the Services may not be available to you.

Information Collected Automatically
We may automatically collect certain information ("Usage Data") through cookies and similar technologies, including:

  • Device and browser information
  • IP address
  • Network connection details
  • How you interact with the Site and Services

Information from Third Parties
We may receive personal information from service providers who support our business, such as:

  • E-commerce platform providers (e.g., Shopify)
  • Payment processors for handling transactions
  • Shipping and logistics partners

We treat such information in accordance with this Privacy Policy.

How We Use Your Personal Information
We may use personal information for purposes including:

  • Providing products and services: Fulfilling orders, processing payments, shipping, handling returns, and managing customer accounts.
  • Communications and marketing: Sending promotional emails or showing tailored advertisements on our Site or third-party platforms.
  • Security and fraud prevention: Detecting, investigating, and preventing fraudulent or malicious activity.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

Cookies
We use cookies and similar tracking technologies to improve the functionality and performance of our Site. For information about cookies used on Shopify-hosted stores, please see:
https://www.shopify.com/legal/cookies

How We Share Your Personal Information
We may share your information with third parties for business and operational purposes, such as:

  • Service providers (shipping companies, payment processors, IT support, analytics tools, etc.)